Guest reviews

Read comments and feedback about City Hotel Hamburg Mitte from our guests here.

 

Value for the money

We arrived a couple of hours before due to check inn but the receptionist welcomed us with a great smile and managed to get us a room - excellent service. The breakfast was continental and had several choices. The beds were ok and the rooms clean.

salgjensen on TripAdvisor, 28.11.2019

Good

VALUE FOR MONEY - PROXIMITY TO TOWN Bad: BIGGER ROOM

Robert on Booking.com, 29.10.2019

Hamburg City visit

We went to Hamburg to visit the Miniatur Wunderland exhibition and stayed at this hotel the night before. The hotel rooms were nice if slightly small but this was not a problem for 1 night. The rooms were clean and tidy, the beds were comfortable and the shower excellent. However on our arrival the gentleman on reception was not exactly welcoming and never smiled once nor wished us a pleasant stay. On our departure the following morning the lady on reception was exactly the same so we never felt really welcome.

Monte B B on TripAdvisor, 07.10.2019

Good for business trips

The view was beautiful and was very neat the place. Also very clean. For staying 2 nights were perfect. Bad: The only thing which I did not like is the pillow. They were too big and not so comfortable.

Anonymous on Booking.com, 24.09.2019

Good

Lage ok

Anonymous on Booking.com, 30.08.2019

Excellent

Modernised bathroom Bad: Pillows very fat. Perhaps four pillows of varied thickness would be good

Trish on Booking.com, 03.08.2019

Great place for get away weekend

Rooms where good Breakfast also good And the employees really nice If I had to sat one downside tjene is a bit of a walk to the centrum of Hamburg, but honestly it wasnt that bad. Alså, like alot of orker people, they should improve the sign to their parking basement

lasse390 on TripAdvisor, 31.07.2019

Good

Location and staff Bad: Bed was very soft, walls super thin

Anonymous on Booking.com, 29.07.2019

Good

Goof hotel Bad: Clean , location

Salahddin on Booking.com, 26.07.2019

Room was a very decent size and the shower was great.

Room was very spacious and the bathroom was also a great size Bad: There was no double bed option which made a nice weekend away with my partner a little less comfy when simply watching a movie before bed.

Emma on Booking.com, 24.07.2019

Good

Room was clean expect the curtains. Location is good and staff was friendly. Bad: I don’t recommend it if you have to wake up early. You can hear the neighbours.

Krister on Booking.com, 23.07.2019

Interesting visit

Good hotel located in industrial zone of Hamburg close to the warehouses. The city centre is some 45 minutes away by walk. Small rooms and small bathroom. Continental breakfast, clean rooms also no irons.

BenyaminPoghosyan on TripAdvisor, 24.06.2019

Awesome

It was clean, great showers and comfortable. Bad: Breakfast was quite expensive. 14 euro

Dragonfly on Booking.com, 11.06.2019

Modern hotel with an excellent location

Stayed here for 3 nights and really enjoyed using this hotel. Located across the road from Central Station makes this hotel an excellent base from which to explore the city. Also next to the shopping district there are high st shops, restaurants, cafès and banks close by. The hotel is modern, rooms well appointed and very clean. Staff were friendly and helpful, spoke good English making it an all round comfortable stay. Free public transport including travel back to the airport was included. The breakfast buffet was good but at around 15 euro was on the expensive side so only used it once as there is a bakery across the road which was more than adequate. Overall I found this a very good hotel and happy to recommend it. If I go back Hamburg I would happily stay here again.

HHughes8 on TripAdvisor, 08.06.2019

Modern hotel with an excellent location

Stayed here for 3 nights and really enjoyed using this hotel. Located across the road from Central Station makes this hotel an excellent base from which to explore the city. Also next to the shopping district there are high st shops, restaurants, cafès and banks close by. The hotel is modern, rooms well appointed and very clean. Staff were friendly and helpful, spoke good English making it an all round comfortable stay. Free public transport including travel back to the airport was included. The breakfast buffet was good but at around 15 euro was on the expensive side so only used it once as there is a bakery across the road which was more than adequate. Overall I found this a very good hotel and happy to recommend it. If I go back Hamburg I would happily stay here again.

HHughes8 on Despegar, 01.06.2019

Interesting visit

Good hotel located in industrial zone of Hamburg close to the warehouses. The city centre is some 45 minutes away by walk. Small rooms and small bathroom. Continental breakfast, clean rooms also no irons.

BenyaminPoghosyan on Despegar, 01.06.2019

Awesome

Breakfast good, staff nice, room is nice Bad: No electrical kettle to make tea or hot water, not easy to find a taxi, maybe it’s because of the exhibition

Yan on Booking.com, 10.04.2019

PERFECT

NICE LOCATION IN CENTRE

Varun on Hotels.com, 09.04.2019

All in all, I had a great stay in the hotel.

The room is perfect and it is always cleaned and bed is fixed every day. Can't fault the rooms and the staff at all, really good service and friendly staff always smiling and is able to help you when you need them. Bad: Hoping that there are more lifts that are working as there is only one working during my stay, also I found it difficult to find the hotel itself as there are no signs (I suppose this is due to the renovation that it is currently going through not really a major issue). The Wi-Fi is majorly slow and it keeps disconnecting, I had to attend to a few conference calls and the Wi-Fi keeps dropping and the internet speed is really slow (5mbps max!!!)

Anthony on Booking.com, 05.04.2019

Very Good

We did not get a small bed for our baby although we booked it!

Anonymous on Booking.com, 22.02.2019

Awesome

Friendly and helpful stuff, easy to find, within walking distance to the city and train station, good selection at the breakfast buffet Bad: Shower handle was loose, you had to hold the shower

Andrea on Booking.com, 10.01.2019

Good value for money

The room was a bit cold. Tried turning the floor heating and aircon up, but did very little difference. Very happy with our stay apart from that. Great breakfast. Central location. Staff were polite and good at English language.

NorthStar00197508716 on TripAdvisor, 19.12.2018

Good value for money

The room was a bit cold. Tried turning the floor heating and aircon up, but did very little difference. Very happy with our stay apart from that. Great breakfast. Central location. Staff were polite and good at English language.

NorthStar00197508716 on Despegar, 01.12.2018

Beautiful room worth for money

Check in was easy. Room was beautiful and big. Defenitily worth the money. My vieuw was also amazing! It's only a 10 to 15 minute walk from the station. Everything was clean and tidy. Would defenitily recommend and come back!

Excursion22523828726 on TripAdvisor, 20.11.2018

Good

- The rooms are clean and very modern - The staff was very helpful and welcoming - There was a bus stop into the center directly in front of the hotel Bad: - Compared to the rooms, the outside of the hotel really looks outdated - There is a lot of renovation going on - No WIFI - Since the AC didn't work and you cannot open the windows, I had problems breathing at night - The hotel is also directly located at a busy street - The fridge in the room didn't work

Janina on Booking.com, 15.11.2018

Good value for money.

No Wi-Fi included.

Ingurds on Booking.com, 28.10.2018

Good

The room itself was very nice and the view of the city from the window was amazing. Bad: Although the hotel is relatively close to the station, it’s not really anyway near anything else.

Anonymous on Booking.com, 11.10.2018

Very helpful staff

Very helpful staff managed to find us a cooler room on the hottest day of the year! Good filling breakfast and good beers in the bar. Right next to Hamburg central station and old quarter of Hamburg so a terrific location

nicolecherry on TripAdvisor, 17.09.2018

Great room, not so great for service

Room was clean and comfortable and spacious. Did not have breakfast so cannot comment on that. Reception and entrance is not at all grand or indeed welcoming. Customer service could use some polish. But as a room for a night it ticks all the boxes

Trevor on Hotels.com, 11.09.2018

For a budget hotel, pretty good

Decent décor, facilities, choice at breakfast and a fairly central location. Just a bit off-putting when you initially see the building which was presumably an office block in a former life. About a half kilometre walk to nearest S-bahn station. For a budget priced hotel, I'd say pretty good overall.

PaulHarness on TripAdvisor, 31.08.2018
Contact

City Hotel Hamburg Mitte
Amsinckstraße 45
20097 Hamburg
Germany